Based in the newly refurbished Wallsend Town Hall Chambers in Newcastle upon Tyne, Astrofox provide Business to Business IT Support and Managed IT Services. The exciting part of our service is that the power is completely in your hands. You can enjoy the benefits of a full IT department without the overheads and costs involved. Although we’re proud of our North East heritage we operate nationally and have the ability to meet strict SLA’s nationwide – So contact us today and see how we can help!
Business automation through strategic IT planning. Increase productivity and lower costs.
Network and Internet Security including Web Filtering, Firewall and Shared Resource Management.
Professional and effective IT Support from our home right here in the North East.
Round the clock hardware monitoring to ensure continuity of service and identify potential issues.
Security is one of the major issues surrounding IT Support. All companies using in-house IT support will have security procedures in place to ensure their company data does not end up in the wrong hands. We often find that in-house IT security is not as secure as one would expect due to the large overhead costs required to implement this effectively. Instead, in-house companies prefer to use a third party software as a way of securing their company information which can be ineffective and leave their data open to a breach. By outsourcing your IT support your company information will be secure as the majority of IT support businesses use the most advanced security systems for software and hardware. In many instances employees are responsible for disclosing company information to competitors and keeping our data from employees can also reduce the chances of a breach.
Today’s technology is advancing at a frightening pace and it can be difficult and time consuming to manage your IT functions in-house. By outsourcing your IT requirements you will save time and money to focus your energy on expanding your business. An outsourced IT company will offer expertise, lower overhead costs and way of continually improving your IT infrastructure.
Our IT systems basically run our business, it's good to know the Astrofox guys are taking care of everything as any downtime for us = loss of business!
As a voluntary organisation, Astrofox are the only IT Support company who understand minimising costs and maximising return on investment in IT and the Voluntary Sector.
Astrofox are our go-to guys for IT support. Excellent service and value for money. From Websites to Support, they do it all and they are there when we need them.
We optimise and enhance existing infrastructure configurations so you can make the most of your IT assets. Excellent Business IT Support means better business productivity.
Cable Management, Termination point provision and Network Installation and Management to ensure the growth and accessibility of your Network in Tyne and Wear and the North East
Web Filtering, Content and Resource restrictions to ensure the right people have access to the right resources when needed – in a safe and secure way.
Finding the most talented and knowledgeable IT specialists for your company can be an exhausting and laborious process – advertising the position, collating and filtering through applications, interviewing potential candidates and lastly, training and educating your new employee on your company values and processes. After they start their new position there is the monitoring stage – making sure they are integrating with their colleagues and living up to their application. This is a time consuming process that can be avoided by outsourcing your IT requirements. IT support companies service a diverse range of businesses in countless industries – making it their priority to hire the most competent professionals in the industry to excel in this fast paced and ever changing IT support industry. Staff employed by an IT support company will have all the imperative accreditation and a proven track record within the industry ensuring the best talent are servicing your IT requirements.
As a leading provider of IT Solutions and Managed IT Services in the North East and Tyne and Wear, we can offer your business the chance to save money on overheads such as staffing, sick/holiday pay and national insurance contributions by outsourcing your IT department to us. We can manage specific resources, or your entire IT infrastructure. When you need us, we’re there.
Comprehensive IT Support and Managed IT Services are a very cost effective way of utilising your budget. That’s because it costs less, and you get a far better service. Each case is unique, so if you’re interested in how your business can benefit from Managed IT Services then please get in touch today!
Absolutely. As your IT department we endeavour to enter into a contract whereby we are bound to deliver support and maintenance on your mission critical devices. This includes our response time and availability meaning you and your staff should never have to wait to have your issue dealt with.
Hi folks, As some of you may know, we here at Astrofox provide Business to Business IT Support and IT......
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