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Business IT Support

Astrofox are a UK based Managed IT Services provider. From our Offices here in Newcastle, Tyne and Wear we provide outstanding Nationwide Business IT Support and Solutions to lower your costs and increase productivity.

Our clients have come to commonly refer to us as “IT Support Newcastle” due to our geographic location and our wonderful north east accents, but it’s important to note that we cover a much wider service area from Edinburgh down to York!


Astrofox Helpdesk is a fully outsourced IT Support solution for your business. From our offices here in Newcastle Upon Tyne we can help you get back to running your company, and you can rely on your new IT department to provide effective and quick diagnosis, troubleshooting and on-site repair on your IT systems.

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No Managed IT Service is complete without a comprehensive and effective backup solution in place. Astrofox Vault solves data protection challenges with a manage local and cloud backup and recovery solution. Astrofox Vault backs up disks, partitions, and files to your local storage or our Tier-IV secure data center for quick recovery of selected files or entire systems!

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Astrofox Networks provide design, development and management of all types of data network including physical, virtual and WiFi installation. Investment in Network Infrastructure saves you time, hassle and money in the long term. To complement IT Support Newcastle – we’re thrilled to provide this service within the Tyne and Wear Area.

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A virus could destroy your business within minutes, but we can protect it just as fast. Astrofox Shield powered by Symantec™ is a simple, fast and effective solution that protects against viruses and malware and sets up in just minutes.

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Our business phone solution is delivered over the Internet and is hosted in the cloud, making the cupboard full of expensive equipment and wires a thing of the past.

We reckon that you’ll save 30% on average for your phone bill. That’s huge! All you need to get started is a Broadband Line, and hey, we’ll even provide that!

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Astrofox are an Ofcom registered and regulated communications provider.

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    it support for small business

    Our solutions are perfect for Small Business and SMEs looking to reduce overheads and maximise their growth potential.

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    it support for nonprofits

    We work with several regional charities and nonprofit organisations, infact we’re from a voluntary sector background!

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    it support for startups

    What could be worse than having IT issues plague your startup? From one-person operations to teams, we can help.

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    it support for mac and apple

    Supporting Apple devices is really no different to supporting windows one! Although it doesn’t hurt that we’re mac specialists too.

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    IT support for Project work

    Do you need some third party advice? do you have a project which requires some IT expertise? We can help from planning to execution.

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    Around 90% of issues can be fixed remotely using our sophisticated remote desktop software, but when they cant – we’ll come right out!

IT Support Newcastle

We provide our comprehensive IT Support in Newcastle. From our local offices in the newly refurbished Wallsend Town Hall. We provide IT Support to the whole Newcastle and Tyne and Wear Area, and provide a service which spans from Edinburgh down to York!